My Smart TV suddenly popped loudly and emitted a burning smell; now it won't turn back on.

[fcricha]

I've owned this TV for four years. It’s my third Samsung model, but it will likely be my last.

I was watching TV for about 20 minutes when I heard a loud pop, followed by a burning odor. I was pretty concerned it might catch fire in my living room.

After that, the TV stopped working entirely. It’s been a disappointing experience with a TV that's only four years old.

Is there anything Samsung can do to help?

Model - UN55TU8000FXZA, 2020 Model

[ChaosSaber]

It's probably cheaper to replace it

[DoNot Need]

Sounds like a resistor(fuseable) fail, capacitor fail, transformer in the power supply area of the TV. After four years it may be cheaper to buy a new one but check the repair cost first to be sure. At one point in my life I worked Consumer Electronics Repair for a living...

[Samsung_Moderator · Accepted solution]

Hello @fcricha, Thank you for reaching out! This needs to be looked into as soon as possible. Please call 1-800-726-7864 as soon as possible. Or please reach out to me or any other moderator via pm with your full model and serial number!