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Original topic:

Hulu, Disney+, Paramount+ not working 12/2024

(Topic created: Sunday)
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Majestik125
Asteroid
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LED and OLED TVs

A few weeks ago my TV got an update with the new smart interface. 

About a week after the update Hulu and Disney+ no longer stream videos.

You can browse and every other function (Disney even plays SOME trailers)  but once you select a program to watch, it just goes black and after a bit an error message with code P-dev302 (on Hulu) comes on.

YES! I DID SEVERAL CYCLES OF FACTORY RESET ON THE TV AND APPS. I EVEN HAVE AN ESCALATED TICKET WITH HULU SO PLEASE NO NEED TO SUGGEST ANY OF THE STANDARD TROUBLESHOOTING METHODS, THEY HAVE ALL BEEN PERFORMED SEVERAL TIMES. 

 

@communityuser4e0rfoe 

Please get your software team to get with the times!

It's troubling that we are in the last few days of 2024 and you can't get a basic smart UI interface to work.

Every other smart platform figured it out and fully support ALL streaming apps.

It's a shame that I have to plug in a FireStick to my TV so I can watch the platforms I pay for, since they are not compatible with SAMSUNG SMART TV!

 

I hear that @LG has some good looking TV sets 

16 Replies
BSP87
Constellation
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LED and OLED TVs

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Members_0Jvb0k2
Constellation
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LED and OLED TVs

I have been dealing with this problem for months, is there a solution? If not, why and when will a solution be available?

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Majestik125
Asteroid
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LED and OLED TVs

Samsung pushed update 2020 but that didn't solve the issue and broke additional apps that i had working before that last update.

I gave up on Samsung.

Purchased an Nvidia Shield Pro and not looking back!

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MrBerry11
Constellation
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LED and OLED TVs

Same issue here for several months now. I spent an hour on chat with Hulu 1 or 2 months ago where they tried to gaslight me about my internet connection and a bunch of other things even though Hulu and Disney work fine on my PS5 attached to the exact same TV and internet.

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gjay
Asteroid
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LED and OLED TVs

Noticed that the Sling app was updated about a week ago, which I installed. Didn't make any difference... still not working.

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beastllama
Constellation
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LED and OLED TVs

Having same issues i have sent message to the moderator as requested. Paramount, Disney, Hulu, and Youtube Movies (the videos that I own) will not play. 

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userH1iGIlukWx
Constellation
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LED and OLED TVs
Same issues as above. No help
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