Original topic:

Disable vision Ai pop-up

(Topic created: 11-26-2025 06:05 AM)
1707 Views
JD16
Asteroid
Options
LED and OLED TVs

Now a couple of day’s I get a pop-up to start Ai on my Samsung oled s95f. There is no option to disable this feature. I can cancel it but every day after turning on this pop-up keeps appearing and blocks whatever you are looking at for a couple of seconds.

I don’t want this function. How to disable this is there an option or is this a bug. I don’t want to be forced or use this.

65 Replies
TmsSinner
Asteroid
Options
LED and OLED TVs

Go to Apps om your TV, find the Samsung Vision AI app - delete it.

 

Yes, it's hard to find this.

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TmsSinner
Asteroid
Options
LED and OLED TVs

1000038828.jpg

See my post after this picture, in the last one is a description on how to get rid of this.

TmsSinner
Asteroid
Options
LED and OLED TVs

1000038829.jpg

TmsSinner
Asteroid
Options
LED and OLED TVs

 

1000038831.jpg

 See my pictures above...

 

Samsung: Seriously?

It's 2025, soon 2026. This must NEVER ever be so hard for a customer to be able to turn of or deactivate.

Want our money? Careful with your customers then.

To all: Hope this helped.

DLCPhoto
Asteroid
Options
LED and OLED TVs

I have deleted the Vision AI previously, but am still getting this popup daily - usually 10-15 minutes or so after I turn it on for the first time.

Incredibly intrusive!

Open to other suggestions.

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DLCPhoto
Asteroid
Options
LED and OLED TVs

Well, the next time it popped up, I selected OK to 'Launch', then went through the various screens, to complete the process. The next day it didn't pop up, so I'm hoping that's the end of it, as it otherwise comes up every morning 15-20 minutes or so after turning it on for the first time that day.

I have also had sporadic pop-ups, apparently voice command related, as it "heard" something that it thought was asking a question. I looked into that, and there is a teeny tiny switch at the bottom right underside of my TV frame, where I could switch the microphone off. Hopefully that will be the end of those unwanted pop-ups.

I really love the picture quality, and the anti-reflection screen finish, but man, they are really aggressive with features they're wanting us to use, making it difficult to defeat them!

PutoPopup
Asteroid
Options
LED and OLED TVs

I got fed up with the pop-ups, and my solution was to disable
everything AI-related on the TV and unlink Alexa from the TV plus unlink
the TV from my Amazon account, as well as disable all voice-related features.
Problem solved, and I'm absolutely certain I'll never buy Samsung again.

Metgirl1
Asteroid
Options
LED and OLED TVs

I have just removed this app, will try out later to see if it stops the pop up, an easy fix if so. Fingers crossed.

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AiHater
Constellation
Options
LED and OLED TVs

Can you please remove this AI Garbage from a premium tv that I bought from your brand? I don’t need forced ads for features I never wanted in the first place. I deleted every ai related thing from my tv and don’t have the intelligent mode setting. 

Redshift
Constellation
Options
LED and OLED TVs

I have a Samsung M9 smart monitor and this, too, has an annoying AI Vision pop up that I cannot disable. Super annoying!

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