Now a couple of day’s I get a pop-up to start Ai on my Samsung oled s95f. There is no option to disable this feature. I can cancel it but every day after turning on this pop-up keeps appearing and blocks whatever you are looking at for a couple of seconds.
I don’t want this function. How to disable this is there an option or is this a bug. I don’t want to be forced or use this.
I am having the same issue. Please patch this feature asap. It pops up while I am watching a movie or playing games on my ps5. It happens without any buttons being pressed.
This is now the end of January 2026, this problem has obviously not been fixed. I spent an age on a chat support line and was told to hit the LAUNCH button and it would get rid of this popup forever. My husband nearly throttled me as I assured him it would work, hit Launch and was taken off down a wormhole of AI we do not wish to use AT ALL, EVER. I am about to contact customer services again. If you cannot stop this feature the TV is going back.
Also having this issue, and becoming VERY infuriated by it. I'm about ready to return this TV because it has been nothing but headaches, and this is the last straw. The last thing I want when gaming is the screen to go black and go "Hey you want to use this AI companion?"
NO. NO I DO NOT.
Samsung, why would you add something so obnoxious and give us NO WAY TO TURN IT OFF?!
My tv S95F doesn’t have this intelligent mode setting. I am also having this issue and it is SO annoying!!! - everytime we turn the tv on, after a couple of minutes the pop up is there. I don’t want AI companion enabled, how many times do I need to say it?
