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Original topic:

Cannot Play Files Connected Via USB (S95C)

(Topic created: 10-10-2024 02:57 AM)
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userr2JJH1m87u
Asteroid
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ā€Ž10-10-2024 02:57 AM (Last edited ā€Ž10-10-2024 10:00 AM by Samsung Moderator ) in 

LED and OLED TVs

Hi everyone,

I can't play the majority of my movies via the USB port on the OCB. At least one of them was working before. Maybe a system update killed playback? I have attached output from mediainfo.

 

PXL_20241010_091922253.MP.jpgScreenshot 2024-10-10 205336.jpg

 

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2 Replies
userr2JJH1m87u
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ā€Ž10-13-2024 02:31 AM in 

LED and OLED TVs

Can anyone help me?

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Samsung_Moderator
Community Manager
Community Manager
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ā€Ž10-14-2024 06:48 AM in 

LED and OLED TVs

Hi there, Thanks so much for posting about this. First, could you verify what format you are using for the video and audio files on your USB device. Next, have you tried using a different USB device? I'd also like to confirm if the TV software is updated. My last recommendation would be to try factory resetting the TV. Please let us know if this helps. 

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