Original topic:

ref RF23BB8600QLAA

(Topic created: 06-28-2025 07:51 PM)
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vavanv
Constellation
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Kitchen and Family Hub

I had my refrigerator delivered today. I connected it, and the control panel showed the Wi-Fi icon. I tried to connect my iPhone to the refrigerator, but something went wrong and the Wi-Fi icon turned off. I tried unplugging the refrigerator for 2 minutes and plugging it back in, but the Wi-Fi icon is still off. I also cannot connect the refrigerator to my iPhone using the SmartThings app. What could be the issue, and how can I turn the Wi-Fi back on? Thank you

1 Reply
GaryB82
Galactic Samsung Care Ambassador
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Kitchen and Family Hub

I would try uninstalling the Smartthings app and re installing it since I can't find anything in the owners Manuel except for this if you still can't get it too work I would suggest contacting support 

https://www.samsung.com/us/support/contact/

Screenshot 2025-06-28 230806.jpgScreenshot 2025-06-28 230852.jpg 



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