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I've watched the videos already instructing me how to clean my Samsung robot vac. I have the model Samsung Jet Bot Robotic Vacuum Cleaner,... View Post 
VenusBFlow
Thank you so much!!! I don't know why I didn't even think to look for the manual online. I just got ... View Post |
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I am currently unable to use the 'Bake' or 'Roast' function on my gas range without the oven going into 'Keep Warm' at 175F... View Post 
Samsung_Moderator
I suggest doing the following to fix the issue: -Check the door to make sure it's closing all the wa... View Post |
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I recently purchased a 4-door flex Bespoke refrigerator from a local Samsung retailer after seeing a promotional offer from Samsung. This... View Post 
LeoKnightas
Works as advertised, however the "Black Stainless Steel" color doesn't match the "Charcoal Black" gl... View Post |
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Hey all, I just bought a Jet AI vacuum and have found out the accessory cradle does not ship/no longer in production. Ive found a NOS one but now I... View Post 
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My dishwasher has stopped heating, it has 2 flashing lights, the "heavy" and "express 60" light. I have restarted the dishwasher... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. Unfortunately, we wo... View Post |
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Hello, I have read the manual and went through all setup but for the life of me cannot determine how to make my family hub display screen go dark... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the following below if this doesn't work... View Post |
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Hi, I have a Samsung Refrigerator RF23J9011SR/AA. The freezer temperature should be set to 0 F. After power off, I cannot put freezer temp to 0... View Post
Samsung_Moderator
Hello Frank_li, Thank you for reaching out to the community regarding the freezer temperature. Once ... View Post |
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Recently bought both a fridge and a high end monitor both of which I can't register because you guys decided in your anti-consumer ways to make... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not be able to register yo... View Post |
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My refrigerator, bought new in 2021 stopped cooling due to the Compressor going out. What happened to the 10 year warranty. Samsung says it is no... View Post 
Samsung_Moderator
Hey There, Please check out the following link: https://www.samsung.com/us/support/troubleshooting/T... View Post |
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I have a Samsung Induction Cooktop that I have had nothing but problems with. It didn’t work from the day I purchased it and Samsung came and... View Post
Samsung_Moderator
Oh my goodness! We're glad no one was hurt when this happened! We'd like to provide further assistan... View Post |
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Hello, I am having some issues with my Samsung slide-in range. We have had it since early 2017, model number is ... View Post 
Nektaromulus
That's a cop out. Your link doesn't even work. Doesn't really matter if it's non-US, I'm sure it's n... View Post |
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I already own a Samsung SmartTag 2, and one of its key advantages over the AirTag is its location history feature. I wanted to purchase... View Post |
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Bespoke Electric Range knobs turn on easily with a slight bump. Is there a feature to turn off the stove top? I search for protective covers, but... View Post 
BronsonGrooms
We had a fire in our kitchen 2 months after buying it. Initially, Samsung refused to replace the dam... View Post |
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I have a model RF28. I recently bought a tabletop clear ice maker. I emptied out the ice bin, filled it with clear ice, and carefully turned off... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I'm not sure why the ice maker would turn back on after it's been... View Post |
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Samsung dishwasher DW80M2020US 3 years old error code came up - all four lights flashing (auto, normal, heavy, express60) tried trouble... View Post
Samsung_Moderator
Hello @Matthewsan13! Thank you for reaching out! I see how this can be frustrating with your new dis... View Post |
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The Water Reflector bar is stuck at front of the dishwasher. Support (chat) couldn't resolve the problem. How do I remove/reinstall the water... View Post
Samsung_Moderator
Hello @userOqkbfDGFLi! Thank you for reaching out! I would recommend trying the information in the f... View Post |
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The main front right burner stays stuck on high no matter what number the temp control knob is turned to. It will shut off if the knob is adjusted... View Post
Samsung_Moderator
Hello @James Paulus! Thank you for reaching out! I see how this can be frustrating with your new ran... View Post |
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I bought the flex oven duo, and the air fryer function made a splatter all over which spilled through the sides at the bottom. I cannot figure out... View Post
Samsung_Moderator
Hello @elidemr! Thank you for reaching out! Unfortunately, I am not seeing that the floor panel on t... View Post |
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I just bought a Samsung dishwasher open boxmodel DW80R9950US the installation hardware is missing, is there a way of getting the installation... View Post
Samsung_Moderator
Hello @ScooterP123! Thank you for reaching out! Unfortunately as this is an open box model you will ... View Post |
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Since we don't have the option to buy an appliance without wifi, we now have 4 wanted wireless signals radiating from our new appliances. How... View Post
Samsung_Moderator
Hello @CatBird490! Thank you for reaching out! Each model will have different options to turn of the... View Post |
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What is the correct part number and where can I purchase an lp conversion kit for my Samsung NX60BB871112 gas range? I can’t find the kit anywhere... View Post
Samsung_Moderator
Hello @Brubasket! Thank you for reaching out! I have researched this and unfortunately, I could not ... View Post |
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Does anyone know how to reset it on a NSI6DG* induction oven? It was 350 when I got it. I did the 400 degree initial bake for 1 hour as directed... View Post
Samsung_Moderator
Hello! Thank you for reaching out! From looking at the user manual, there is no way that I can see h... View Post |
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I refused delivery of a refrigerator, and samsung.com indicates that the order was successfully refunded. I initially saw the refund amount marked... View Post
Samsung_Moderator
Hello@jkrnair! Thank you for reaching out! I would recommend reaching out to our ecommerce team as w... View Post |
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How do I turn Auto Release on? This model does not have an LED display so the A1 and A0 solution isn't the answer. It does have the Auto... View Post
Samsung_Moderator
My apologies for the confusion, please feel free to reach out if you have any other questions! View Post |
