Wednesday (Last edited Wednesday by SamsungStephanie ) in
Hi All / Admin.
Need your help on my refrigerator, that can't connect to my Samsung account even to Samsung server ? or any connectivity service/app?
Is it really down the server? or just my unit faulty?
i already reset as to factory default - now still cannot connect to my Samsung hub 😞
Your help/advise will be greatly appreciated.
THANK YOU.
Wednesday in
Hello there marv1n,
thank you for reaching out regarding this concern. Just to verify, you have reset the refrigerator using these steps- Settings > About Family Hub > Factory Data Reset?
We also have this article https://www.samsung.com/us/support/answer/ANS10001623/ for review to assist you going forward. Please keep us updated.
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