- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-02-2021 05:30 PM in
Kitchen and Family HubI just purchased a new Family Hub fridge last month. RF22R7551SR Some of the apps don't work properly. It says my Tizen software is 4.0 and is already updated to the latest software. I know they have since had a 5.0 and 6.0; does this mean my model can't upgrade?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
07-05-2021 06:49 AM in
Kitchen and Family HubHey, give this a try: https://www.samsung.com/us/support/troubleshooting/TSG01001820/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
Send a message on Facebook
Send Message on Twitter
Send Message to Moderator
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.