For about the last year - 1 1/2 the ice maker freezes all the time - I mean like every 2 weeks. Up until the other day when their was an update to the Family Hub, we were able to get into the Engineer Maintenance Mode and Force Defrost on the freezer only. We were able to get in by going to the Fridge Manager and then quickly tapping left, right, left, right (or visa versa) in the upper corners - now after the update this is no longer working. Does anyone have the same issue and if so, has anyone figured out how to get into the EMM section to do this?
I have been on chat with someone and they suggest unplugging the refrigerator (not an easy option) or turning off the circuit breaker and let it thaw (and this just ain't happening - it will turn the whole fridge off not just the freezer). They also suggest we pay to have their issue fixed. We purchased our home and the appliances came with it and there was no warranty.
I'm not paying for something that I could easily fix prior to the Family Hub update. Believe me, when we're able we'll get a new fridge.
