Samsung side by side refrigerator

[AustinNodi79]

Ice maker is slow gives crushed when trying to use regular ice doesn’t dispense well 

[Pianodude58]

I can understand the frustration of not getting the ice you were expecting. To help with this, I'm providing a link below to a guide on dispenser issues.
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-...

[AustinNodi79]

I don’t think the auger is strong enough to dispense the ice fast enough I had a Frigidaire before I gave this Samsung a try and it had a steel auger was great but this one has a plastic one, can you get a ice bucket with a steel one from Samsung