Original topic:

Samsung fridge alerts

(Topic created: Tuesday)
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user19821
Constellation
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Kitchen and Family Hub

Hi, i have purchased a Samsung fridge freezer but I can't get push notifications for the door being left open through smartthings. The option for the alert isn't there in routines only for temperature of fridge or freezer. Anyone know how to do this please? The reviews for the model say it's possible! Model number is  RB34C652DWW_WH

 

Thanks!

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option

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