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Samsung Bespoke Dishwasher leaking from water inlet funnel when stormwash is on

(Topic created: Wednesday)
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mnewcomb
Constellation
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Kitchen and Family Hub

Got a leak error code. Pulled out the dishwasher. Found water in bottom of tub. No obvious leaks.

Saw some water "residue" on the side where the fresh water inlet funnel is.

Started a cycle, watched as water "splashes" out of the holes.

My video: https://www.youtube.com/shorts/FHhFvnlnUxY

Another video: https://www.youtube.com/watch?v=ac1LYjSCU7U

This is a design flaw. Seems to be no way to contact Samsung about this issue.

I've scheduled a "repair", but what can they do?

With an expired warranty, I went ahead and took on this project to figure out why my dishwasher is leaking and successfully fixed the issue! In this video I explain the steps I took to fix the leak in my dishwasher and the parts I needed to complete this repair. Here are the materials I needed: ...
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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello! Thank you for reaching out! I see how this can be frustrating with this occurring. This is something that will require service, please call in at 1 (800) 726-7864 to get this set up. Or if you prefer please reach out to any of the moderators here via PM. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! I see how this can be frustrating with this occurring. This is something that will require service, please call in at 1 (800) 726-7864 to get this set up. Or if you prefer please reach out to any of the moderators here via PM.