I purchased both appliances, a microwave and an electric range from Best Buy in November 2023. In October 2024 (11 months being used), my microwave stopped working. According to Samsung app, microwave was already out of warranty. I ended up acquiring a new one in December 2024 after a few attempts to repair. This week, the electric range (14 months being used) top cracked. My wife was making eggs and heard a weird noise. When she looked the glass, saw the cracks across. I am questioning if I got defective appliances shipped because I have not acquired extended warranty. I am EXTREMELY DISAPPOINTED at Samsung. Clearly their appliances look beautiful but they do not last and seems to break nearby the expiring of the warranty. It not not fair have to deals with such problem on equipment that was supported to last some years. Repair the cracked grass is an absurd, very costly. Purchase a new one, I can't. Samsung, tell me, what should I do? Thank you
Electric Range: 6.3 cu.ft Freestanding Electric Range with wi-fe, No preheat air fry & connection - stainless steel. Model NE63A6511SS
Microwave: 2.1 cu.ft Over-the-range microwave with sensor cook - stainless steel. Model ME21M706BAS
