Original topic:

HW-S800B/ZA sound issues connected wireless to Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

(Topic created: 10-16-2024 02:29 PM)
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daviswyc
Constellation
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Home Theater

HW-S800B/ZA sound issues connected wireless to Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), configured for Q Symphony.   The sound is great for a while, but all of a sudden, the volume of the sound will go low and sometimes after a short while the volume will increase back to normal or other times it will increase vs. going low and I have to turn it down.  Online research suggests checking for a firmware update to the HW-S800B/ZA soundbar.  Has anyone else experienced this and if so, is there a solution?   I have reviewed all of the configuration settings and it does not change the outcome.   I will now check support for any firmware updates.

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huskerco
Astronaut
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Home Theater

I had the same problem on my new Samsung 43" UHD DU7200.  I updated the firmware on my soundbar and now, it magically works.  It was kind of a pain to update the firmware, but, in the end it was worth it.

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