I don’t know what I’m doing wrong they have volume but only during movies and it’s so quiet, I have the volume on the soundbar rear speakers all the way up — is there any way to make these louder or get them to play sound when I have music on? The instructions are worthless!
Hello! I understand how low volume during a movie can be frustrating. What I would recommend is trying the troubleshooting steps in the link below to try and help solve this issue.
Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
