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Original topic:

Why does the watch Ultra ring for incoming calls when my phone dies?

(Topic created: 08-01-2024 03:52 PM)
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FuturesFalcon
Cosmic Ray
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Galaxy Watch

Why does the watch ring for incoming calls when my phone dies?

6 Replies
Robin621k
Honored Contributor
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Galaxy Watch
Is your watch an LTE model?

If it is, that's your answer. It's an LTE model it has an esim
FuturesFalcon
Cosmic Ray
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Galaxy Watch
I have the ultra.
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Robin621k
Honored Contributor
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Galaxy Watch
The Ultra has LTE.
Did you have a watch plan with your old watch?
FuturesFalcon
Cosmic Ray
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Galaxy Watch
Yes and if I'm not connected to my phone I can make calls. It asks do I want to use model network. But when It rings it doesn't show up on phone until I answer it.
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Solution
realaud
Honored Contributor
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Galaxy Watch

Well, that's why it rings when your phone dies.  An LTE version with a phone number pairing will get calls when someone dials your phone number, whether your phone is off, dead battery or you are out of range of it.  If the phone is off and your number is dialed, the watch will receive the call.  If you didn't have an LTE watch, the call would go straight to VM if the phone was unable to be answered.

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Rydah
Planetary Samsung Care Ambassador
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Galaxy Watch
Correct answer here. ā˜šŸ½

Best regards,
Rydah
Samsung Care Ambassador

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