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Original topic:

Watch active 2 is not turning on, but shows charging info

(Topic created: 08-23-2025 10:38 AM)
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asreak
Cosmic Ray
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Galaxy Watch
 
image
 
I got a new Samsung watch active 2 and charged it to 100 percent yesterday. Then I tried to set it up, but I saw nothing.
 
Then I saw a post of someone saying he had the same problem and somebody else said to reset it and to let the watch die 
So I reset it and let it died 
Now I trying today to set it up but nothing...
Ik its not the watch screen because it shows the charging info
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Solution
Robin621k
Honored Contributor
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Galaxy Watch
While it might be new to you, it was released in 2019. It is running Tizen, you will not have any support for it. Tizen was shut down in June.

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4 Replies
asreak
Cosmic Ray
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Galaxy Watch
Btw theres vibration
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asreak
Cosmic Ray
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Galaxy Watch
I did a reset
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy Watch
Since the watch is 6 years old it sounds like the watch finally failed. Plus the Watch Active hasn't been supported for a while now.


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Solution
Robin621k
Honored Contributor
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Galaxy Watch
While it might be new to you, it was released in 2019. It is running Tizen, you will not have any support for it. Tizen was shut down in June.
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