Watch 6 restarting

[bakerk]

My galaxy watch 6 has been randomly restarting. It is not because the battery is low, or the unit is over heating. I'd just look down and see a blank screen and then the startup screen would come up. This started only in the last couple of days.

[Chefj3ff]

Try these:

Clear Cache Partition: This can resolve software glitches. Search online for instructions on how to do this for your model.

Factory Reset: If clearing the cache doesn't work, a factory reset might. Back up your data first as this will erase everything on the watch.

Check for Updates: Ensure your watch's software and any apps are up-to-date.

Contact Samsung Support: If the problem persists, reach out to Samsung support for further assistance.

[Samsung_Moderator · Accepted solution]

Hello bakerk, Welcome to the Community. We understand the concern of the watch randomly restarting.

Try the steps in this article to see if that prevents it from randomly restarting: https://www.samsung.com/us/support/troubleshooting/TSG01003223/

If you've tried troubleshooting above, when it comes to the watch restarting, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html