Original topic:

WATCH7

(Topic created: Friday)
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nlsherwood
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Galaxy Watch
Is anyone else having issues installing the update to their Glaxay Watch7? I had it download to my phone this morning but I cant get it to install. It keeps saying unable to copy update, try again later. 
8 Replies
realaud
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Galaxy Watch
My update and install went fine. Put in an error report immediately after the next failed install attempt. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
Have you ever cleared the cache partition on your watch? There may not be enough temp space for the update to copy. Did you fill up your watch with apps or music?
You might have to reset your watch and try downloading and installing again, then restoring your watch backup.

If your watch storage is full, the update has no room to swap files .

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nlsherwood
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Galaxy Watch
I have plenty of storage as I have only one outside app downloaded from the apps that it came with. I had to download the update directly from my watch and then install.
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realaud
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Galaxy Watch

Yes, watch updates have to be downloaded directly to the watch, not the phone.  Phone and watch updates are very different, and each one unique to the type of device.  How on earth did you originally download  an watch update to your phone?


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nlsherwood
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Galaxy Watch
Under Galaxy Wear. In the settings it says watch update. It would download but not copy to the phone. I have always done it that way. It normally goes faster.
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realaud
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Galaxy Watch

Usually when you update from the wear app, the download starts on the watch (you usually see a message to the effect of "check your watch" or "download will begin on your watch shortly").  It does not download to the phone first.  The only time software downloads to the phone would be if the wear app or watch manager was being updated.


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nlsherwood
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Galaxy Watch
It said it was downloaded to my phone/wear app and then it needed to copy to my watch. It did not copy to the watch.
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realaud
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Galaxy Watch
Hmm. I've never seen that. Updates were always downloaded directly to my watch.

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Heffe_Gods_Agape
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Galaxy Watch
👑💯❤️👑 I did but it was because it was a older one 💯❤️
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