Original topic:

Unable to hear sound when answering calls on Galaxy watch

(Topic created: a week ago)
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Luchito67
Cosmic Ray
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Galaxy Watch

Hi Guys! Someone can help me please, I have a little issue about calls ; when I answer any call in my watch I can hear nothing. I checked everything the Bluetooth connection but nothing happens. 

3 Replies
realaud
Honored Contributor
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Galaxy Watch

Do you have the volume turned on and at a level where you can hear?  Even at its loudest, it would be very hard to hear anything coming out of the watch without it being close to your ear - especially if you have even mild hearing issues.  Works best with connected ear buds.

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Luchito67
Cosmic Ray
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Galaxy Watch
Yes I did, I founded the issue. If someone has the same problem go to settings (watch ),conecctins; rolling down until mobile networks and mark always on. So the problem solve.
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realaud
Honored Contributor
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Galaxy Watch

Well, I thought that setting was on by default on an LTE watch once a plan was provisioned.

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