Galaxy watch Ultra changing the watch face complications and unable to turn on rise to wake automatically

[sammy33]

Everytime I put the watch on charge, the colors of the hands change and I won't change back unless I reset the watch. Is anybody else experiencing this?

Also, every morning I manually turn off sleep mode, I have to go back into the settings and turn on Tap to Wake and Raise to Wake. 

Why is this watch such a piece of junk? Apart from being severely disappointing fitness and adventure wise, these have been bugs around since I got the watch back in July. There have been only 3 updates to watch since then. Why isn't Samsung supporting this product.

[Robin621k]

Try this, wipe cache partition!
Follow instructions in the photo!

[sammy33]

Did this a few days ago. Just took my watch off the charger and the hands are back to lime green 🥰. Gotta love Samsung

[Samsung_Moderator · Accepted solution]

Thank you for reaching out, sammy33. I can certainly understand you concern with your watch not functioning as expected. As you have already tried wiping the cache partition and resetting your watch, I would recommend submitting an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692 This will allow our team of engineers to get more information and research the symptoms you are experiencing.