Samsung health monitor not available in USA?

[winter_roller_tow]

Hello. I have a Z Fold7 & Watch7 both purchased in USA (NJ). Google & Samsung accounts both US accounts. Currently living in USA (NJ).  ZFold7 & Watch7 both updated have the latest software. I tried to use ECG from the watch Samsung health monitor app, it says download app on the smartphone. But my ZFold7 says "This content is not available in your country or region... "

What am I doing wrong? Thanks for your help.

[LongHiker]

@winter_roller_tow What is the model name of your Fold F7?

Have you tried downloading the Samsung Health Monitor directly from the Galaxy Store on your phone? Use this link https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.shealthmonitor&cId=00000818...

[winter_roller_tow]

Thank you for your quick reply. It is sm-f966u1.

I just found my mistake! I had 2 Sim cards installed, 1 US Sim and 1 Japanese Sim. The Japanese Sim was the problem. I disabled it, no more problem. I could download the Samsung health monitor app on my phone and everything is working fine now.

yay thank you.

[LongHiker]

Glad that it was something simple!

[KiwiBird97]

Foreign SIMs may not work correctly with some features and services. If this keeps happening, try not to use it as your primary SIM.

LIMITED CELLULAR CONNECTIVITY
Foreign SIMs may not work correctly since some cellular bands might not be compatible.

SAMPLE SCENARIO
For example, say that you have two SIMs: T-Mobile and AT&T. If you set T-Mobile as your primary SIM, the One UI beta registration banner appears; if you choose the latter, the banner disappears.