Original topic:

Samsung Galaxy Watch 4 - How to downgrade firmware to the original (when buyed)

(Topic created: 10-17-2024 02:48 PM)
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useriWty2ggjqp
Constellation
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Galaxy Watch

Two years ago I have bought Galaxy Watch4 Classic 46mm (SM-R890NZKASIO). Everything was in function, but after last update GPS stopped to work. Several times I have done by ALL Samsung  instructions: reset watch with and without backup (just to exclude interference of backup data), cleared Cache on all Health and Google Map related applications, turned off and on at ALL location services, reinstalled Galaxy Wearable application (on the phone), checked ALL location permissions on the phone and watch - and still GPS doesn't work!
Samsung doesn't allow de-installation of Health and Google Map software on the watch, neither de-installation of the updated firmware.
So does anyone knows from where to download and how to install original firmware from March 2022 (time when I bought this watch)?

5 Replies
ChaosSaber
Honored Contributor
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Galaxy Watch
If it could be done, a Samsung service center would have to do it, but likely that firmware is gone now
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DickWheawill
Nebula
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Galaxy Watch
Truth be told you probably can purchase a new watch 6 classic with trading in your watch 4 on the Samsung Store site for less than getting the firmware rolled back if that's even possible.
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EBE3
Cosmic Ray
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Galaxy Watch
How do you join it? keeps telling me that my watch 4 isn't compatible. ?
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KiwiBird97
Red Giant
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Galaxy Watch
I think your model code ends in SIO, which is for Slovenia, part of the European market.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand the importance our software plays in how well our watch functions. As @useriKfoZNmZ84 stated, as your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/ 

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region:  https://r2.community.samsung.com/

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