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‎10-17-2024 02:48 PM in
Galaxy WatchTwo years ago I have bought Galaxy Watch4 Classic 46mm (SM-R890NZKASIO). Everything was in function, but after last update GPS stopped to work. Several times I have done by ALL Samsung instructions: reset watch with and without backup (just to exclude interference of backup data), cleared Cache on all Health and Google Map related applications, turned off and on at ALL location services, reinstalled Galaxy Wearable application (on the phone), checked ALL location permissions on the phone and watch - and still GPS doesn't work!
Samsung doesn't allow de-installation of Health and Google Map software on the watch, neither de-installation of the updated firmware.
So does anyone knows from where to download and how to install original firmware from March 2022 (time when I bought this watch)?
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‎10-17-2024 03:15 PM in
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‎10-18-2024 03:13 PM in
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‎10-20-2024 01:07 AM in
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‎10-23-2024 12:55 AM in
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‎10-30-2024 08:13 AM in
Galaxy WatchThank you for reaching out. I can certainly understand the importance our software plays in how well our watch functions. As @useriKfoZNmZ84 stated, as your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/
Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/