Original topic:

New Watch won't show up in Samsung Find

(Topic created: 07-24-2024 10:23 AM)
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Jtretakoff
Cosmic Ray
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Galaxy Watch

Just got a new Watch 6. I have another 6, as well as an old Galaxy Watch (love those bezels!). In the Wearable App, I can see both 6's; great. When I go to the new 6 and click Find my Watch, it brings me to the new Samsung Find app, which shows all my other watches... But not the new 6. How can I register the new 6 with Find? 

77 Replies
Sandy86
Asteroid
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Galaxy Watch
Tried that. I did logged out and logged in as they said, but no use. At the end they said to wait for few days but its been a week for now. No result yet. BTW Thanks for your help.
rickymafoon
Asteroid
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Galaxy Watch
Hello. I have the same issue. Came here looking for solution.
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Sandy86
Asteroid
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Galaxy Watch
Maybe its a bug or something as its a newer version of watch n buds and needed to be solved in a later update?
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rickymafoon
Asteroid
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Galaxy Watch
Im hoping it gets fixed in an update. I only have the buds. Everything's functional except the find feature.
Jamin88
Asteroid
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Galaxy Watch
I have a similar issue with my watch 7. When I open the Samsung Find app on the watch it shows my old watch 6 and phone and then says my watch 7 hasn't finished registering with the service yet. Please try again later. Spent 3 hours with 3 different branches of tech support yesterday and the best that they could come up with was to use Google Locate instead since everything showed up there. Nice.
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Sandy86
Asteroid
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Galaxy Watch
Its confirm then.. We need an update to fix this.
userrhu76lEigl
Asteroid
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Galaxy Watch
same issue here with galaxy ultra galaxy ring and buds 3 pro.
userrhu76lEigl
Asteroid
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Galaxy Watch
my galaxy ring and galaxy ultra watch and buds 3 pro both recently setup but both of them are not showing up on my find devices, so I can't track them if they are lost?

my phone shows up without issues and I can track it same with my smart tags. 

anyway to resolve this? I have logged out of my Samsung account on my phone and wearable and tried to set them up from scratch but same issue. 

Thank you 
Robin621k
Honored Contributor
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Galaxy Watch
Are you going through the wearable app initially?
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userrhu76lEigl
Asteroid
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Galaxy Watch
yes that's correct
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