Original topic:

NOT ACCEPTING or CALLINH

(Topic created: 10 hours ago)
80 Views
Taki1990
Constellation
Options
Galaxy Watch
My watch has its on number when it's not linked to my phone but not it won't call out or accept call it instantly hung up what should I do
0 Likes
1 Reply
realaud
Honored Contributor
Options
Galaxy Watch

Most watch numbers are not meant to be dialed.  The phone and watch numbers are linked, so that if your phone number is called, the calls will also come to the watch.  If you leave your phone behind, your watch will ring, and you can take or make calls on your watch.  People should be calling your phone's number and calls will reach you on your watch even when not connected to your phone.  You should, however, be able to make calls from your watch.  If you cannot, you will have to contact your carrier to make sure they provisioned your watch correctly.  The first time you accessed the phone dialer from the watch, it should have asked you if you wanted to use the watch to make calls.  When you contact your carrier, make sure you ask for tech support, not normal customer service.

0 Likes