Original topic:

Messenger

(Topic created: 15 hours ago)
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Tamzyn5
Astronaut
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Galaxy Watch

Have the Samsung ultra watch. Turned on notifications in app for messenger get notifications on watch for messenger but when I reply and hit sent it says sent but it doesn't appear in the messenger window has anyone got it to work.

15 Replies
realaud
Honored Contributor
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Galaxy Watch
Do you mean Facebook Messenger? You won't get the reply history or be able to initiate a message from the watch because there is no companion app for the watch. If you mean that when you send your response, it does not appear in your app on the phone, it should. My app shows all my responses that I answer from the watch. Do you get responses from your responses? Does the recipient get your responses? If no, they are likely not actually going through. Is this your first watch? If not, did this hapoen on your previous one?
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0m3n
Cosmic Ray
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Galaxy Watch
i just recently got the watch ultra as well and i am also unable to reply back to the notifications. it gives me a list of replys and lets me type but when i click send, it doesnt actually send anything
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realaud
Honored Contributor
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Galaxy Watch

That may be a bug in the Watch 7.  If your response does not show up in the messenger chat, then the message is not actually going through.

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ChaosSaber
Honored Contributor
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Galaxy Watch
I am guessing bug also, a lot of people on Facebook can't reply either, it doesn't matter what watch, its happening with my ultra also, its Facebook tho, not Samsung
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ChaosSaber
Honored Contributor
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Galaxy Watch
What happens is, you reply to the message on the watch and it says sent, but doesn't actually show up
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realaud
Honored Contributor
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Galaxy Watch

You know, now that you mention it, the other day, I responded on my watch to my sister and she yelled at me later for not responding, and I insisted that I did, but then it did not appear in my chat, so I couldn't prove it to her.  I just assumed I did not hit send.  I have the GW4, and up to then it was working fine, as I almost always respond on my watch and my response history is complete (except for that).  My sister mostly communicates with me through Messenger.  I agree it's most likely a glitch with Messenger and not the watches.

 

Since there is no Messenger companion app, I cannot check the history on the watch. I do not know why Meta has not made a companion app for watches.

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ChaosSaber
Honored Contributor
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Galaxy Watch
I am hoping Facebook fixes this issue, theres a few people on Messenger that I talk to
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realaud
Honored Contributor
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Galaxy Watch

I wonder if anybody has reported the issue to Facebook so that they can address it, or if everyone is just assuming it's a Watch problem. The phone app and website are working as expected.

 

On the other hand, it just occurred to me that if the app and website are working, perhaps it *is* a communication error between the watches and the phones, which would make it either a Google or Samsung issue to fix. 

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ChaosSaber
Honored Contributor
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Galaxy Watch
I think most people think its the watch, as soon as I figure out how to report it, I will
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