Issues connecting Galaxy watch classic

[Lythical]

Hi,

So I recently reset my phone back to factory settings to get rid of random junk. After resetting I started doing the usual like, connecting my ear buds, pc and of course connecting my watch. Everything went seamless but my watch, I've rebooted reconnected, read multiple articles but cant get it to connect anymore. Did anyone have this problem and find a fix, the watch still did what it needed to do so I don't want to buy a new one.

Thanks in advance
Have a great day!

[LongHiker]

@Lythical In the watch settings, I would try selecting connect to new phone. 

1. On the watch, swipe down.
2. Click the gear icon.
3. Click on General. 
4. Transfer watch to new phone.

[Lythical]

I also did a reset of the watch along with my phone. Im basically stuck on the first time connect screen. I should've specified this in the first message thats on me.

[kimberleigh]

Its possible that you might have to have your sim reactivated. Need to call your customer support Dept and have them reactivate the ICCID.

[Lythical]

I'll give this a try! For specifics, are you talking about the ICCID of the watch or the phone?

[kimberleigh]

The watch. You can find it in your watch settings

[Lythical]

Right so I found the menu it should be in, though it's not there. I think this is because this is the original galaxy watch didn't have sim support. When contacting samsung support should I just give the serial number?

[kimberleigh]

Sorry.... I thought it was cellular connected. Scratch that idea then.

[LongHiker]

@Lythical Oh, you have the original Galaxy Watch? The menu option I mentioned for connecting to a new phone isn't going to be there. 

BTW, there were LTE versions of the original Galaxy Watch.

You will probably need to reset the watch.