Freezing a Galaxy Watch - Will it still work?

[user4QuE4Rk0Gn]

Will my galaxy watch work after freezing it ?

[Samsung_Moderator · Accepted solution]

Hello there!

I see this is the first time you're posting in Community! Welcome to our Community! This is an excellent question. In general, electronics have an optimal temperature at which they perform. This article will provide additional information regarding factors that can affect the temperature of the watch. 

 https://www.samsung.com/us/support/answer/ANS00076952/

It is recommended to not place the watch in situations with extreme temperatures cold or hot as this could affect the optimal temperature of the watch.

If the watch itself is freezing up, Take a look at the following thread for the best solution: https://us.community.samsung.com/t5/Galaxy-Watch/Galaxy-Watch-Touch-is-Freeze/m-p/2036934

If you are still having concerns regarding the temperature of the watch, please feel free to reach out to us any of the following channels:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Private message a Moderator by clicking on our name and selecting the message option.

If you require service due to this situation, please reach out to one of the contact methods above if you’re in warranty to have service properly set up for you! Please when reaching out make sure to have your name, street address, email, best contact number, and model and serial of your device.

If you are out of warranty and require service, please call 1-800-726-7864. For assistance outside of the US, please use the following link: http://www.samsung.com/visitcountry