Galaxy Watch
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I am (was) a 100% loyal Samsung customer for the last 15 years. I always buy Samsung phones and I was excited for my 3rd generation Samsung watch... View Post 
Stephanie Nikki
Unfortunately physical and liquid damages are indeed not covered under the limited warranty. Our ser... View Post |
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Anyone else's active 2 watch all of asunder have the worst battery life? The last 2 weeks I'm not even getting one day out of my watch.... View Post 
SamsungRei
Hello, thank you for reaching out. I know how frustrating it is constantly worried about your watch ... View Post |
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It seems Samsung forgot to include a enter button on location permissions page, I can't pass this page no matter which options I chose.... View Post 
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Hi, Â I received a Galaxy Watch 4 as a birthday gift in September and I've been unable to wear it for weeks because my arm... View Post
SamsungRei
Hello. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apolo... View Post |
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Hi. I have had my Galaxy watch for over 2 years now so I am afraid that the warranty has run out. I recently went to white water world on the... View Post
SamsungRei
Hello, thank you for reaching out. I understand how frustrating it is when your favorite watch is no... View Post |
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I had to change my google account password and now can't use the play store on the watch. It says I need to sign into my google account again... View Post 
userTrU6dUdiNB
Same thing with my Watch 4, silly the way this works. But that took care of it, just have to recall ... View Post |
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When I open Google Maps on my watch it does not display map. It simply shows a blank screen with grid marks. It will provide written directions but... View Post 
Home_in_BKK
On the watch settings: settings > Privacy > Permission manager > Location. look for Map and check "a... View Post |
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Whenever I try to connect to mobile data, the button itself is not available. See the picture below. I turned off and on the mobile plan,... View Post 
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Very frustrated here. Bought a Samsung Active 2 watch and all of a sudden it tells me "watch turned off to cool down." I cant keep the... View Post 
userw705Xsvbeh
Bought my watch last July 2020, after a 3 months, the battery was easily drained and had it replaced... View Post |
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Galaxy Watch Active 2 started glitching out opening random apps then froze completely. I did a factory reset and upon restart and syncing with my... View Post 
SamsungAdam
Thank you for reaching out. I can certainly understand how frustrating it can be when your watch doe... View Post |
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How would I make a temp situation where I'm injured and can't go walk or meet step goals? View Post
Home_in_BKK
Sorry for some typo....That's great that you understood the intension. Hope you are speedy recoverin... View Post |
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Hi, Â I had the Galaxy Watch 3 and did not have this problem with the band but my GW4 is destroying my wrist. ... View Post 
SamsungRyder
I am very sorry to hear of your experiences with the watch 4, and we take these concerns very seriou... View Post |
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Hi, I've recently purchased a Galaxy Watch 4 (Model: SM-R860) and it has been causing pain on my wrist. There is this nerve aching sensation... View Post
SamsungRei
Hello, I understand how concerning the pain in your wrist can be and would be happy to assist you fu... View Post |
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Hello everyone . The Gmail notifications on the Galaxy watch 4 classic does not vibrate and the watch misses mist of the Gmail notifications... View Post 
AmericanSupreme
Would anyone know how we can get word to Samsung staff regarding this issue? Thanks View Post |
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When my Galaxy Watch 4 is connected via both Bluetooth and wifi, periodically it will lose internet connectivity. I believe it's still... View Post
SamsungAdam
Thank you for reaching out. I certainly can understand how frustrating it can be to lose internet. I... View Post |
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Overheating and turns off View Post
SamsungRei
I understand how frustrating this is. Whether you're using a phone, tablet, smartwatch, or earbuds, ... View Post |
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My husband's smartwatch 4 is overheating several times a day. Only 3 weeks old. Any resolution for this? So disappointed in this purchase.... View Post 
userjgfzRmj102
Warranty replacement for my active 2 watch after less than a month old is doing the same thing. My 1... View Post |
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    Why is my watch screen green and grainy? It is hard to read things on the screen because of this. Hard to tell from pictures... View Post 
SamsungRei
I understand how upsetting this is. Does this occur on all watch faces? Was there a software update ... View Post |
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Hi, I my 2 years old watch has been overheating and shut down by itself for 2 days now. it charges but then 2 minutes not even open closed. ... View Post
SamsungRei
Hello, I understand how disappointing this is. Since the factory reset did not help, the next step w... View Post |
