Original topic:

Can't Load my watch faces to Galaxy watch 6 classic after one UI 8

(Topic created: 7 hours ago)
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MikeR1
Astronaut
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Galaxy Watch

I have a GW 6 Classic. Over the years I created custom watch faces using WatchMaker to show my CGM blood glucose values, and with a graph. After the UI8 update my watch face disappeared from the watch. The WatchMaker companion app will not load on the watch, although it is listed in the apps list. I try sending my watch faces to the watch, but it fails. FYI, I have multiple scripts to run the functions, and used Tasker Project to set up the values.

I have reset the watch twice, tried to clear the cache, tried to reload the companion app after deleting it, all to no avail. 

I can still get my readings on my phone, but it is inconvenient to pull out my phone and turn it on multiple times (especially when exercising).

 

MikeR1

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy Watch

If I'm correct the WatchMaker app is no longer supported so those watch faces can't be used anymore until they update the app to work correctly.  Im trying to find where I read that it wasn't supported at the moment 

Edit this is from reddit 

https://www.reddit.com/r/WatchMaker/comments/1p8abbg/not_working_in_galaxy_watch_ui_8/

Watchmaker not working on Samsung Watch 6 with One UI 8 (Wear OS6) is common due to Googles new watch face format (WFF), requiring updated Watchmaker versions, but you need to ensure the app is updated on your phone, force-stop apps, clear cache, and potentially use the latest beta for fixes; some older custom faces might be incompatible until updated. 

Why It's Happening

  1. Wear OS 6 WFF Changes: Google introduced a new Watch Face Format (WFF) with Wear OS 6 (One UI 8), breaking compatibility with older, non-updated watch faces and potentially the app itself.
  2. App/Face Updates Needed: Watchmaker needs to be updated by its developers to support this new format, and your existing custom faces must also be updated to the new WFF standard to work.

Solutions to Try

Update Everything:

  1. Phone: Update the Watchmaker app on your phone via the Play Store.
  2. Watch: Ensure your Galaxy Watch 6 has the latest One UI 8/Wear OS 6 software.
  3. Restart & Force Stop: Force-stop the Watchmaker app on both your phone and watch, then restart both devices and reopen the app.
  4. Check for WM Updates: The Watchmaker app on your phone may have received significant UI/functionality updates recently to support WFF; ensure you have the latest version.
  5. Clear Cache/Data: Clear the cache and data for the Watchmaker app in your phone's settings, and potentially in the watch's app settings (though this is harder on the watch).


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MikeR1
Astronaut
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Galaxy Watch

Thanks for the reply. This is so frustrating. I don't know why Samsung would not have warned watch owners. Their are a lot of diabetics who use their watches to get their blood sugars and pump settings, and not just Samsung watches, but Pixel watches also.. I would have thought watchmaker would hve delivered a conversion. 

Is it possible to roll back the UI update, until a solution is reached?

MikeR1

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