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Call and text on other devices not working between Galaxy Watch Ultra and S25 Ultra

(Topic created: 2 weeks ago)
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surferf
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Galaxy Watch

My call and text on other device doesn't work with my s25 ultra and galaxy watch ultra it doesn't even show up when I try to connect it

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I don't know, put in an error report
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surferf
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Here is a screenshot of my friends' call and text another device2BvxjsgEbE.jpg6ybWI7JvDe.jpg
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LongHiker
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@surferf Where is this screenshot from? Which phone are they using?

If you are in the "Call & text on other devices", it will say "Call & Text on other devices" at the top. It also should show info from "This phone" before it lists other devices. 

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surferf
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s24
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surferf
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It does lookNi8f335YOE.jpg
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Solution
Samsung_Moderator
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Thank you for reaching out, surferf. I can certainly understand your concern with not being able to make or send calls on your Galaxy Watch Ultra when not paired via Bluetooth on your Galaxy S25 Ultra. As @LongHiker and @nullandvoid have stated, call and message on another device is for pairing between your phone and tablet. Give this link a try for Make calls and send messages from your Galaxy tablet: https://www.samsung.com/us/support/answer/ANS10001614/ 

What I believe you are referring to is the remote connection feature for the Galaxy Watch devices located in the Galaxy Wearables app. GIve this link a try for more information on Use Remote connection features on your Samsung smartwatch: https://www.samsung.com/us/support/answer/ANS10002854/?msockid=1e319fd916b0646f26a4898e17236540

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By the way l, it says right in your screen shot that for calls both devices must be connected to the same wifi network. So, when you are away from home and remotely connected, your devices would not be on the same wifi network. It looks like Dave has an LTE watch with a plan.
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surferf
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No he has bt only im with him now
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surferf
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And even when im in the same network, it still doesn't show up
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