Wired Android Auto issue

[USAMAC]

I cannot get my S25U to work with my 2020 Chevy Silverado. My S24U had no issues connecting on the day of or for the past year for that matter. 

My phone and truck both say it's connecting, but it never comes up. 

Here's the message that I get on my infotainment: 

Connecting to Android Auto Phone 

Check phone for messages. 

Cancel

I've tried clearing cache on my phone, no updates available on the phone or infotainment.

I've tried both usb ports and 2 different new cords.

[Deja3 · Accepted solution]

If I were having this issue, I would first clear the cache on the Android Auto app, if that didn't work, I would then clear the data on the Android Auto app....have you tried that?

[USAMAC]

This was the fix. I feel dumb for not trying first. In my defense, I did search for the app in the app try, but did not go so far as to look for a system app in settings under Apps! Clearing Data on Android Auto, did fix my connection. Thank you!

[Deja3]

Glad you figured it out! Please don't feel dumb. When troubleshooting, it's easy to take steps "out of order", or to forget to try something. It happens all the time! That's why online communities like this are a thing...enjoy the rest of your day 👊

[LongHiker]

@USAMAC Have you tried turning off Auto Blocker?

1. Open phone settings
2. Click on Security and privacy
3. Turn off Auto Blocker

[USAMAC]

Yes it's been disabled since I first setup. Thanks!

[KA21]

S25 Ultra phone's android auto does not connect to Honda CRV 2020 by USB cable? Keep's saying chck your smartphone. frustrated. Tried a couple of cables including one that worked on my note 20 ultra 5g. Please help.

[USAMAC]

The issue for me, was resolved by clearing data on the Android Auto app.

To find it, you'll need to open Android Settings, then go to Apps, then search for Android Auto.

You'll want to Force Stop then click on Storage and select Clear Data.

You could try Clearing Cache first, but that did nothing for my situation.

Clearing Data, immediately fixed the hangups I was getting, that you're getting now.

[KA21]

It did not help. 

[userhFpsLpnI2o]

Same issue.