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05-27-2025 09:50 PM in
Galaxy S25Solved! Go to Solution.
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05-28-2025 09:47 AM in
Galaxy S25Hello, Welcome to the Community. We understand how frustrating it is for the phone to get stuck when making a SIM selection.
For the phone freezing, try the steps here: https://www.samsung.com/us/support/troubleshoot/TSG10001440/
We also recommend submitting feedback to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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05-28-2025 09:47 AM in
Galaxy S25Hello, Welcome to the Community. We understand how frustrating it is for the phone to get stuck when making a SIM selection.
For the phone freezing, try the steps here: https://www.samsung.com/us/support/troubleshoot/TSG10001440/
We also recommend submitting feedback to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html