JUMP TO SOLUTION Solved

Original topic:

S25 ultra gets stuck

(Topic created: 05-28-2025 09:47 AM)
895 Views
Phone-enthusiest
Asteroid
Options
Galaxy S25
When making sim selections the samsung s25 ultra gets stuck and I can't go back nor forward on the page. Making me close the settings app and starting over multiple times till it works 
0 Likes
Reply
1 Reply
Solution
SamsungMod
Community Manager
Community Manager
Options
Galaxy S25

Hello, Welcome to the Community. We understand how frustrating it is for the phone to get stuck when making a SIM selection. 

For the phone freezing, try the steps here: https://www.samsung.com/us/support/troubleshoot/TSG10001440/

We also recommend submitting feedback to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

0 Likes
Reply