JUMP TO SOLUTION Solved

Original topic:

S25 Ultra : Facebook Messenger Issues

(Topic created: 04-26-2025 05:42 PM)
13770 Views
f878
Constellation
Options
Galaxy S25

I've been having issues with Facebook Messenger not loading new messages when I open the app. Notifications work fine but when I open the app, the messages do not refresh automatically and I have to either clear cache or force stop the app for it to work properly.

Latest updates are already installed and I've tried uninstalling/reinstalling the app itself but the issue still persists.

24 Replies
Robin621k
Honored Contributor
Options
Galaxy S25
Go to settings, apps, Meta services, storage, clear cache.
Solution
realaud
Honored Contributor
Options
Galaxy S25
If that doesn't work, it's a Meta problem, not a Samsung one.

-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes
Reply
userjdFoaWxSQF
Constellation
Options
Galaxy S25
KK 🙏❤p😮
0 Likes
Reply
Gbedina
Constellation
Options
Galaxy S25

I have the exact same problem and even when I turn off active status in both apps, my friends can still see that I'm online. Please help me. I only have facebook on my phone, nowhere else 

realaud
Honored Contributor
Options
Galaxy S25

It is a Meta issue, contact Facebook support.


-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
Penetrate
Constellation
Options
Galaxy S25

No it's not. Messenger worked perfectly fine on my old cheap Samsung A55 and now that I got Galaxy S25 Ultra it has connectivity issues that are not possible to resolve unless I reinstall the app altogether.

realaud
Honored Contributor
Options
Galaxy S25

So reinstall the app. Put in an error report if reinstalling doesn't help, or reset your phone.


-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes
Reply
DjJaswa
Constellation
Options
Galaxy S25
That sounds to me like a coding error between Facebook/Messenger (who are running two totally different sets of code and they aren't always congruent, especially shortly after one or the other updates)

My messages show up fine, but my problem is if I try to message a page for the first time, the text box is at the very bottom and gets obscured by the keyboard instead of automatically appearing just above it. Making it impossible to know if anything being typed is correct.

Facebook has always had coding issues though, and the more they try to integrate (or, in the case of messenger, keep separate) the worse it seems to get. As soon as they patch one issue they seem to inevitably create several more.
t1ne
Constellation
Options
Galaxy S25

Why is it okay with other phones? 🥲