I installed company portal on my new S25 Ultra and signed using my work credentials and then I press Begin to create a Work Profile. It does something for 3-5 seconds and gives me an error "Can't add Work Profile'.
I checked with my company's IT Admin and there are no policy restrictions and they asked me to try on other devices.
I tried it then on my Note 20 Ultra and S24 Ultra and it worked fine. Seems like there is an issue with S25 software compatibility or something.
I called Samsung Care and they blindly shirked off their hands and told me to contact my IT Department ๐ Pretty useless. If there is no solution I might have to return the phone since I can't have a phone without my work email and apps.
Work profile created successfully today (after more than 1 month)
Samsung had to refresh my device in their system (IT feedback). Had to send screen capture of status information (settings -> about phone -> status information)
Troubleshooter said they upgraded my contacts app and GROUPS is no longer at the top but is now down in my contacts list. I say this is very unhandy of having to go past all your favorites to get to the GROUP contacts list.
I was able to access the Intune Portal on my Galaxy S25 today. There was an update to the Android Device Policy today on the Play Store, I updated it, then downloaded the Company Portal again and followed the normal steps to log in and create the work profile. I didn't need to add the Portal to the admin settings on the phone. I don't know what really happened today, but after suffering through countless attempts since I bought the phone, today everything flowed without much effort as it should.
