New S25 Ultra unable to create a work profile using company portal

[userS1pDcmBfQl]

I installed company portal on my new S25 Ultra and signed using my work credentials and then I press Begin to create a Work Profile. It does something for 3-5 seconds and gives me an error "Can't add Work Profile'.

I checked with my company's IT Admin and there are no policy restrictions and they asked me to try on other devices.

I tried it then on my Note 20 Ultra and S24 Ultra and it worked fine. Seems like there is an issue with S25 software compatibility or something.

I called Samsung Care and they blindly shirked off their hands and told me to contact my IT Department 😞 Pretty useless. If there is no solution I might have to return the phone since I can't have a phone without my work email and apps.

[sunnyand70s]

Intune ending support for Android device administrator on devices with GMS in December 2024

IT Admins will have to re-configure Intune MDM.

https://techcommunity.microsoft.com/blog/intunecustomersuccess/intune-ending-support-for-android-dev...

[CarlosMorais]

My worked today 

[choi21]

Can you please share what steps you did to get it working? Appreciate your time if you do so as this will help all of us here. 🙂

[PedroSs]

It worked today on mine as well

[choi21]

Can you please share what steps you did to get it working? Appreciate your time if you do so as this will help all of us here. Thanks in advance!

[cavmostrales]

Still not working in the Philippines. Even there was a push on software update dated Feb 1, 2025.

[Dexter030381]

Same for me using locked smart unit. Please let me know if you are able to fix it. Thank you 

[nizamkeian]

MIne still got the issue, communicate with our IT incharge they told global issue still not fully resolve all S25 Ultra issue.

[AjjuDegrader]

Cannot create a work profile in India region.

[Falp1933]

Same issue on s25+. Tried everything here (the one marked as solution doesn't work)