Original topic:

New S25 Ultra - Notifications not working

(Topic created: 11 hours ago)
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Squeaky369
Cosmic Ray
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Galaxy S25

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 
 
Zero.
 
I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 
 
Things I've checked:
 
  • Do Not Disturb is TURNED OFF.
  • No Modes or Routines are running (there aren't any setup).
  • Sound is on.
  • Vibrate is on.
  • No icons or app badges show up on the top.
  • The apps that I am testing with I have confirmed that notifications are turned on.
  • All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
  • This happens if the phone is sleeping or awake.
  • My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
  • If I open the offending app, I can see the unread messages.
Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.
 
Thanks.
82 Replies
D_A_N
Asteroid
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Galaxy S25

Yeah, some of them (random) do fire when the phone is locked and the screen is off, but most of them only arrive when I turn on and unlock the phone.

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Bigbakes68
Astronaut
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Galaxy S25

I am having the same issues just went from a s22 to the s25 ultra I'm not getting discord, or Gmail notifications. They still work on my 22... going to give it a few days if not I'm returning the 25 and going back to the 22 what a joke 

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PeterGetSerious
Astronaut
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Galaxy S25

I was having the same issue. Managed to fix it by deleting all Gmail app data, then reconfiguring the app from scratch.

I also disabled/re-enabled Gmail beforehand, but I don't think that did anything.

Once I did the Clear Data then reconfigured, I received a bunch of old notifications in one go, then started receiving new ones as new emails came in. Notification dots for the Gmail app started working too, which was nice.

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Maor_Aver
Cosmic Ray
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Galaxy S25

Why should I delete data? Samsung need to fix it. 

D_A_N
Asteroid
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Galaxy S25

You shoulldn't. Moreover, I'm pretty sure that kind of "fix" is a temporary solution.

The problem is some kind of battery optimization of all apps. Gmail is just one of a ton of apps that are affected.

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AkSiX
Astronaut
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Galaxy S25

Hello 

Same problem for me on s25, no popup notifications on screen when screen is off.

eMKei_
Astronaut
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Galaxy S25

Literally 0 notifications. Not a single app. Not sure about SMS. Trying to fix it for an hour, googling as **bleep** and then found this thread... Samsung please

D_A_N
Asteroid
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Galaxy S25

One more annoying thing is that ā€œDevice Pairingā€ in Google Messages is useless now, because my PC keeps losing connection with the phone, and now I need to open the app on the phone rather than on my PC šŸ˜ž

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Members_4LtTXW3
Asteroid
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Galaxy S25

Switched from S22 ultra to S25 ultra. SIM is updated able to receive calls, did smart switch and logged into everything. Unfortunately there is no way to create a separate work profile with my Microsoft Intune account. I know there is a big thread about this already going on but I can't even get Samsung to show a work profile. Also, despite going through all the notification settings I still can't get notifications from Gmail when I get an email. Its all on to alert every time not just high priority and nothing. Hoping these bugs are fixed soon or else this junk can go back.

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officialguy
Cosmic Ray
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Galaxy S25
Microsoft may not get their act together until the official release date of UI7.
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