Original topic:

New S25 Ultra - Notifications not working

(Topic created: yesterday)
328 Views
Squeaky369
Cosmic Ray
Options
Galaxy S25

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 
 
Zero.
 
I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 
 
Things I've checked:
 
  • Do Not Disturb is TURNED OFF.
  • No Modes or Routines are running (there aren't any setup).
  • Sound is on.
  • Vibrate is on.
  • No icons or app badges show up on the top.
  • The apps that I am testing with I have confirmed that notifications are turned on.
  • All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
  • This happens if the phone is sleeping or awake.
  • My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
  • If I open the offending app, I can see the unread messages.
Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.
 
Thanks.
83 Replies
Squeaky369
Cosmic Ray
Options
Galaxy S25

I had some notifications start working, they would come through slowly (about 10 to 20 minutes late), but then I received a mystery software update, no notification or anything (SHOCKING), it just popped up while I was using the phone and said "10 seconds to reboot and software install". Then it rebooted, now nothing it working again.

Back to where I started. 

Build Number: AP3A.240905.015.A2.S938U1UEU1AYA1 - I have no idea what it was on before, and there isn't anything listed under the software update screen. Could have been a carrier update, but I'm not sure, since it didn't give me a notification.

0 Likes
Xstation
Asteroid
Options
Galaxy S25
Notifications appear to be working again for me. I have not received a software notification about updating though. I'm on the same build number you mention as well.
0 Likes
Tom6068
Supernova
Options
Galaxy S25

After reading the latest replies, of which nearly all are expressing experiencing the same issues, has to OP found a fix, update etc?

0 Likes
Squeaky369
Cosmic Ray
Options
Galaxy S25
Nope. No fix. I've got posts on other forums as well, and no one has any ideas or solutions.

All we can do is keep reporting this via feedback to Samsung in the Members app, and hope if enough of us make noise, they will resolve it.

Although, I am giving it until the end of the week (which I know isn't a lot of time), and then I'm returning the phone.
Tom6068
Supernova
Options
Galaxy S25

Thank you for the reply. I hope all works out regardless of your choice to wait r return the phone.

0 Likes
Maor_Aver
Cosmic Ray
Options
Galaxy S25

Do you resolved it? 

0 Likes
Squeaky369
Cosmic Ray
Options
Galaxy S25

Nope. No resolution or even a glimmer of hope.

0 Likes
JohnSheppard
Asteroid
Options
Galaxy S25
I'm having the same issues. Upgraded from my 23U to the 25U. It seems like the past few upgrades I've done with Samsung has a lot of issues. I'm really kind of getting tired of all of these update issues I just want a phone that works. I'm not getting any of the notifications on my 25u. But when I look at my 23U that is still connected to the wi-fi, all of the notifications are on that phone. Absolute garbage.
0 Likes
Squeaky369
Cosmic Ray
Options
Galaxy S25
I decided to take it a step further and called support, they transferred me up the line a few times and the last person was like: "You filled out the feedback on the app? That's really all we can do this time."

Useless.
0 Likes
JohnSheppard
Asteroid
Options
Galaxy S25
Absolutely useless.
Samsung seems to care less and less lately. It's really irritating
0 Likes