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Galaxy S25Hello Ccen42, welcome to the Samsung Community! I understand your frustrations with your device microphone not working correctly. You stated that you have completed all recommended troubleshooting, which did not resolve the issue. Verify that you have completed the troubleshooting steps below: Tried to record something via the voice recorder and camera app, cleaned the microphone, and your device and apps are up to date. Did you try your device in Safe Mode to verify that a third party app is not causing the issue: Booting your Samsung Galaxy into Safe mode | Samsung CA
If your microphone is working normally in Safe Mode then there is a third party app causing the issue, you would need to uninstall any app that could be causing the issue.
If you are still having issues we recommend performing a factory data reset, please be sure to back up your device before performing the reset: https://www.samsung.com/us/support/answer/ANS10002030
If you are still encountering any issues, please visit a Samsung walk-in service center or you can schedule a repair service online.
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Galaxy S25Hello,
If none of the troubleshooting steps helped, then the next recommendation is to have your device evaluated by a certified Technician. The links are provided in a previous post above.
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Galaxy S25