Original topic:

Mic 1 not working since October 29th Update.

(Topic created: a week ago)
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Ccen42
Asteroid
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Galaxy S25
Mic 1 on my s25 Ultra has not worked on any 1st party or 3rd party app in over a month. I have reported the bug to Samsung and nothing. Its absolutely frustrating since its software related and not hardware. Mic 2 works on camera. Did all the options Samsung recommended, and still nothing. Even when using my buds 3 pro or bluetooth mic it doesnt pick up sound. But, when on Google chrome, I can use a mic tester and it works fine. All apps dont record sound and talk to speech doesnt work either. I know a lot of others are having this issue, if anyone found a solution please let us know. This is pathetic. 
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SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello Ccen42, welcome to the Samsung Community! I understand your frustrations with your device microphone not working correctly. You stated that you have completed all recommended troubleshooting, which did not resolve the issue. Verify that you have completed the troubleshooting steps below: Tried to record something via the voice recorder and camera app, cleaned the microphone, and your device and apps are up to date. Did you try your device in Safe Mode to verify that a third party app is not causing the issue: Booting your Samsung Galaxy into Safe mode | Samsung CA

If your microphone is working normally in Safe Mode then there is a third party app causing the issue, you would need to uninstall any app that could be causing the issue. 

If you are still having issues we recommend performing a factory data reset, please be sure to back up your device before performing the reset: https://www.samsung.com/us/support/answer/ANS10002030

If you are still encountering any issues, please visit a Samsung walk-in service center or you can schedule a repair service online.

Ccen42
Asteroid
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Galaxy S25
Have tried all of that. It is not hardware, as bluetooth input with buds or any other device doesnt register either.
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SamsungMod
Community Manager
Community Manager
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Galaxy S25

Hello,

If none of the troubleshooting steps helped, then the next recommendation is to have your device evaluated by a certified Technician. The links are provided in a previous post above.

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Ccen42
Asteroid
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Galaxy S25
If it helps, I found an issue with the voice recorder app and how it relates to my issue. Without headphones in, it doesnt pick up input. With headphones in, it picks up input. But, the only way I can get input on any apps or speech to text, is by opening voice recorder with headphones on, starting a recording, pausing it, then leaving the app open and going to another app to record input. Speech to text, Snapchat ect all pick up audio while the recording is paused. When I close the recorder app, my phone goes back to zero input across all apps. Hope this helps the bug process...
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Ccen42
Asteroid
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Galaxy S25
You guys should be looking in your own forums. This is a known issue, and I refuse to take my phone to get hardware replaced when It's not hardware. This is pathetic1765921289307.jpg
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Boogggie
Constellation
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Galaxy S25
I agree this is a known issue its a software issue im having the same problem
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ImpossibleTask
Constellation
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Galaxy S25
S25 Ultra updated last night to 8.0, Android version 16 and now mic 1 is not working. Mic 2 still works. 

Multiple apps like voice recorder, Snapchat, voice-to-text, don't pick up any audio. This is NOT an individual app issue. Tested both mics with Members app. 

Have restarted. Have verified all settings are appropriate (i.e, "microphone access" isnt disabled). 

Boogggie
Constellation
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Galaxy S25
Yeah im having the same problem and im on the a15
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Boogggie
Constellation
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Galaxy S25
Is there any fix yet?
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