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โ12-22-2025 12:44 PM in
Galaxy S25Solved! Go to Solution.
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โ12-23-2025 01:44 PM in
Galaxy S25Hello KuroSkye, welcome to the Samsung Community! I understand your concerns about not being able to connect your watch to your device via Bluetooth. Have you cleared the cache partition to your device? Can another Bluetooth device connect to your device? To clear the cache partition: with your device powered off hold the volume up and power button simultaneously until the Samsung Logo appears, then release the power button, select clear cache partition and restart your device as normal. Reset your Network Settings, please not this will remove all Wi-Fi networks and reset your mobile data settings. Try to connect a different Bluetooth device. Perform a factory data reset: Perform a factory reset on your Galaxy phone or tablet
If no other device is able to connect to your device via Bluetooth then I recommend that you have a certified technician take a look at your device: please visit a Samsung walk-in service center or you can schedule a repair service online.
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โ12-23-2025 01:44 PM in
Galaxy S25Hello KuroSkye, welcome to the Samsung Community! I understand your concerns about not being able to connect your watch to your device via Bluetooth. Have you cleared the cache partition to your device? Can another Bluetooth device connect to your device? To clear the cache partition: with your device powered off hold the volume up and power button simultaneously until the Samsung Logo appears, then release the power button, select clear cache partition and restart your device as normal. Reset your Network Settings, please not this will remove all Wi-Fi networks and reset your mobile data settings. Try to connect a different Bluetooth device. Perform a factory data reset: Perform a factory reset on your Galaxy phone or tablet
If no other device is able to connect to your device via Bluetooth then I recommend that you have a certified technician take a look at your device: please visit a Samsung walk-in service center or you can schedule a repair service online.