Original topic:

Emoji reactions not working in Instagram DMs

(Topic created: yesterday)
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Temerarious
Constellation
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Galaxy S25

In the Instagram app when I go to react to my friends comments or reels in DMs, emojis not in the quick select bar are not selected and do not appear as a reaction.

I have found that if I completely close the Instagram app and then reopen it, I can now select all reactions in DMs and the function works normally. 
I can confirm reactions are not working because if I react on my phone and select an emoji, nothing will appear in the chat and when I log into Instagram on my PC, there is no reaction there as well. But when I react in the browser it will appear in the chat on my phone.

This has been happening since I received my S25 Ultra. I did transfer instagram from my previous phone. I then uninstalled once i encountered this issue and have since gone through 2 Instagram updates but I am still having this slightly annoying issue.

1 Reply
Robin621k
Honored Contributor
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Galaxy S25
You would need to contact Instagram, Samsung is not responsible for what happens in 3rd party apps.