Backup the data stored on my phone

[SweetTasha]

I want to keep a backup of all the data on my phone in case it is lost.

Thanks for your help,
SweetTasha

[GaryB82]

@SweetTasha The best way is to install Smart Switch on your PC or Mac, connect your phone, and run the Smart Switch Backup feature. This will create a copy on your computer. I also recommend opening File Explorer on your computer, accessing your phone's directory, and copying the entire phone directory to a Backup folder on your PC.  I do both of theses once a Month this way if my phone is lost and I get a new one all I have to do is run smartswitch restore and it will copy everything back to your phone.

[SweetTasha1]

I accidentally destroyed the backup data and I need to start over. 

My apologies,
SweetTasha1

[bawaji]

If you don't have a PC or Mac, you can attach a USB-C thumbdrive (or USB-A thumbdrive with an adapter) to the phone and use Smart Switch External storage transfer to back up the phone on the thumbdrive.

You can access the External storage transfer from Settings >> Accounts and backup >> External storage transfer (under Smart Switch).

[SweetTasha1]

bawaji,

I do have a Windows 10 PC, but I don't have a cable  to connect the flash drive to the phone.😫. However, I found an adapter to connect the flash drive to the phone. It's running at this moment. 48% done.  I think the flash drive has a 9GB capacity. Hope that is big enough.

Regards,
SweetTasha

[bawaji]

SweetTasha,

If you have a Windows 10 PC, you should hopefully be able to use the USB-C charger cable and an adapter if the PC doesn't have a USB-C port. I have the same situation but I purchased a cable that has USB-A at one end and USB-C at the other to connect the phone to the PC. Smart Switch backs up the phone to my PC without any issues.

9GB flash drive may not be enough if you are backing up the whole phone.

Hope it works out for you.

[SweetTasha1]

Thanks.

[SweetTasha1]

I don't know whether this is significant:

I didn't try Device Recovery Guide. Should I?
Thanks for your help,
SweetTasha1

[SweetTasha1]

I've been working with a person here on an issue with restoring the data on my phone, but I've lost track of the thread. We were close to resolution. Here is the recent development:

Thanks for your help,
SweetTasha1

[Mujibar]

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