Original topic:

I need help to backup my phone

(Topic created: 11-03-2025 02:38 PM)
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SweetTasha1
Cosmic Ray
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Galaxy S25

   This is a continuation of a previously asked question, "Unable to view the data stored on my phone" I think is the subject. My last activity said I need to download USB  driver, which I did. I need to contact someone who can help me continue to resolve the primary issue, which is to once again be able to view the S25 Contacts, etc. on my computer.
   I'm (obviously) have a lot of difficulty learning how to navigate this board. I appreciate the patience of those who have helped me thus far.
DOWNLOAD DRIVER

driver instalation complete.png

Thanks,
SweetTasha2

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11 Replies
Jules411
Comet
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Galaxy S25
Download Link to Windows on your smartphone. It should already be installed on your computer but it is called Phone Link. With Phone Link on your computer your need to link it with your smartphone. Once you have it connected on Phone Link on your computer go to the top and click on apps. All the apps on your smartphone will appear. You can use your computer to type on those apps too. I hope this is what you were looking for.
Jules411
Comet
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Galaxy S25
If you need anymore assistance linking it let me know. I responded to you using Phone Link typing on my computer.
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Jules411
Comet
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Galaxy S25
What this will do it put your phone screen on your computer with the apps showing.
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Jules411
Comet
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Galaxy S25
Of course you will use Smart Switch to backup your smartphone from your computer. Hope it works out. Let me know.
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SweetTasha1
Cosmic Ray
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Galaxy S25

Thanks for your response Jules 411.
I'm having trouble getting the Link-to-Windows app, but I'm optimistic that I will get it eventually and that it will lead to a solution.

SweetTasha1

 

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Jules411
Comet
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Galaxy S25
You can download it from the play store.
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Tom6068
Honored Contributor
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Galaxy S25

If you want to view just the contacts, backup the contacts into your google account (it should already be backed up). Login to https://contacts.google.com/ and the contacts list will be right there.

SweetTasha1
Cosmic Ray
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Galaxy S25

I've tried everything that has been suggested (Not just yours, Tom). I still don't know how to back up the phone.

Thanks for all who have tried to help,
SweetTasha1

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MrGhoul
Black Hole
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Galaxy S25
Here is the link to download "link to windows" from the Google Play store
https://play.google.com/store/apps/details?id=com.microsoft.appmanager&hl=en-US