Original topic:

Problem with Wifi Calling and Backup calling

(Topic created: 11-17-2025 09:53 PM)
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KasisakL
Constellation
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Galaxy S25

Does anyone have a problem with Wifi calling and Data switching/Backup calling

 

Mine have to restart phone everytime the phone had connected to Wifi ... it doesn't auto activate Wifi calling after I came back to hotel during traveling to japan. But after Wifi calling status was activated everything work just fine.

 

Also It is unable to call via data switching / backup calling function at all.

 

My primary SIM is my country eSIM (Thailand) which the operator confirmed that if Wifi calling is activated .. there would be no problem with backup calling too.

 

My Second sim is eSIM from Trip.com (Company is CMLink and roaming to KDDI)

Screenshot_20251118_145033_Wi-Fi Calling.jpg

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Screenshot_20251118_145044_Call settings.jpg

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2 Replies
Mujibar
Honored Contributor
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Galaxy S25
You've found the US Samsung Members community. All discussion here is tailored to US-specific devices and carriers. You may be better served posting in the community for your region:

https://www.samsung.com/us/common/visitlocationsite/
bawaji
Galaxy
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Galaxy S25

I got my hopes up thinking backup calling was added to US phones in an update! Unfortunately, I don't believe Samsung models for the US market have the backup calling facility. I wish it did since it could be very useful for those traveling internationally who have a local SIM they can use.

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