Original topic:

Why this is my last Samsung phone

(Topic created: 7 hours ago)
128 Views
Larrylogical
Asteroid
Options
Galaxy S24
Iā€™ve been a loyal Samsung user for years, but this might be the last one I buy. Itā€™s beyond frustrating when older devices get the latest One UI update before newer, more capable models. If Iā€™m paying a premium for a flagship device, (Samsung 24 ultra) I expect timely updates, not to be left waiting while older phones somehow get priority.

This whole rollout has been horribly handled, and frankly, I wonā€™t be doing this again. If Samsung canā€™t figure out how to treat their best customers right, Iā€™ll take my money elsewhere.


19 Replies
meself
Honored Contributor
Options
Galaxy S24
Complaining when the s24 got beta first really
0 Likes
nobodyspecial85
Constellation
Options
Galaxy S24
In the US only T mobile devices got the Beta..I have the 24 Ultra and I'm still waiting..
0 Likes
Robin621k
Honored Contributor
Options
Galaxy S24
If you want the ability to participate in betas, buy your phone from Samsung or have Tmobile as your provider.
meself
Honored Contributor
Options
Galaxy S24
Verizon and att aren't doing beta so must be issue right
0 Likes
nobodyspecial85
Constellation
Options
Galaxy S24
Only T Mobile and unlocked devices
0 Likes
meself
Honored Contributor
Options
Galaxy S24
Exactly my point
0 Likes
Larrylogical
Asteroid
Options
Galaxy S24
I'm with AT&T so no, I didn't get it.
0 Likes
Larrylogical
Asteroid
Options
Galaxy S24
I have the s24 Ultra and still no sign of beta
0 Likes
nobodyspecial85
Constellation
Options
Galaxy S24
It's only Tmobile customers..im waiting as well
0 Likes
skibik
Galaxy
Options
Galaxy S24

As others said there are no phones older the S24 series that got the One UI 7 or the Beta version for that matter.

I was trying to find a reply/post from a Samsung Moderator that states the new series phones were designed/developed they were made to work with the new One UI 7 including the new A series. It went on to say that it takes more time to work out the bugs/issues in order for the new UI to work on older phones.

 

0 Likes