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Original topic:

Why do I still have one ui 6.1 and 2023 patches?

(Topic created: 10-29-2025 05:23 PM)
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Juan777
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Galaxy S24
Hey guys I still have one ui 6.1, android 14 with 2023 patches for my s24+, is that normal?

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Mujibar
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Galaxy S24
See my comment above. The problem is that the phone is still running locked AT&T firmware and is looking for updates from AT&T servers. The phone may be unlocked to run on a different carrier, but it doesn't know to look at that carrier's servers for software updates. There's a mismatch between the device firmware and carrier info on the SIM. You will have to get unlocked firmware flashed at a service center. That will turn your phone into a U1 (factory unlocked) device and enable it to download updates from whichever carrier's SIM you have. Hope that helps.

As a temporary fix, if you know someone who has AT&T, ask to borrow their SIM so you can download updates. You can (and should) be on WiFi while the updates download & install. You can re-insert your T-Mobile SIM after all the updates have completed. Then look into taking your phone to a service center for the permanent firmware fix.

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28 Replies
Mujibar
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Galaxy S24
Where did you buy your phone? Who's your carrier?

Please share a screenshot of your about phone > software information screen (see attached pic).1761784012778.jpg
Robin621k
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Galaxy S24
Cutting to the chase now!
Mujibar
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Galaxy S24
Takes too long otherwise
Robin621k
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Galaxy S24
Yes it does!
meself
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Galaxy S24
Hmmm
Juan777
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Galaxy S24
This is the version 1761786705948.jpg1761786705963.jpg
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Juan777
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Galaxy S24
I got it on Amazon renewed unlocked, did it come from like another country or something?
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meself
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Galaxy S24
What does it show as model number
Mujibar
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Galaxy S24
Who's your current carrier? If it's not AT&T, that's why you're not getting any updates.